I don't see any way to upload receipts other than to photograph them at the time of expense creation in the mobile app. Often I receive a PDF or take a screen shot of an e-receipt, and the app seems to offer no way to submit them. I don't want to have to always use a computer to do this. Am I missing something?
If I'm not missing something, it would be helpful if there were an option to upload receipts from dropbox/icloud drive/google drive/photo album/etc.
I spent a day playing around with expensify, used my 5 free smart scans, set up my categories, LOVED IT. Went to upgrade to unlimited smart scans, and holy cow, it is impossible to find that option! When I go to subscription, it says "Track" is already my plan, but there is no option to pay for it. Go to upgrade, and it's only small business options, not individual. For the love of all things holy, I don't want to change my account, just want smart scans! Finally went through the app, where it says I have 0 smart scans left for the month, chose upgrade to unlimited, paid for it, then went back to the app. All my categories have disappeared! And it still says I'm on a 7 day free trial... what???
To the computer, look at settings, now suddenly there is an individual and group policy. Okay, I figure, I must have upgraded incorrectly. Frustrating because it shouldn't be that hard to figure out how to pay for unlimited smart scans without changing my plan, but whatever. Went to the little chat icon. Not a chat, says I should receive an answer in a day. I only have today set aside to figure this out, no time tomorrow. So, I cancel my subscription, figuring I'll try it again and be careful to get it right this time. I am not back to what I had before (free account, just with all smart scans used up). I am completely back to square one. All data entered is completely erased.
I thought this was going to be the app for me, but now I'm honestly not so sure. Currently trying out other apps, feeling like I've wasted a huge chunk of time. Can anyone talk me through this issue an convince me it's worth staying with Expensify?