Ask questions, share answers, and connect with Expensify users around the world

Expensify.org/hunger SNAP campaign status
We’re no longer accepting new participants as our focus is on reimbursing existing claims. While we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep reimbursements moving forward. If you know anyone who can donate to this campaign please encourage them to enable Personal or Corporate Karma on their Expensify account.

We're currently experiencing issues with our American Express and Capital One connections. Please visit our status page for more details and to subscribe to updates.

Best Practices

Have a hot tip to share or a killer best practice that others would love to know about? Share it here for all to benefit from!

How can we resolve "Invalid Reference Id : Accounts element id 276 not found" error?

Answered Jordan_L 150 views 3 comments 1 point Most recent by Ariel Green March 11
Why are there 2 expense reports automatically created for expenses in the same month?

Answered Jordan_L 40 views 1 comment 1 point Most recent by Christina Dobryzynski March 10
how do i edit policy on a receipt from personal to my corporate policy?

Answered ccantlay 293 views 4 comments 0 points Most recent by mboy March 9
Can I show the list of attendees on a PDF export of a report?

Accepted Answer J_Griffiths 137 views 3 comments 0 points Most recent by Mark Louis March 5
Is there a way to send a "reminder" email for pending expenses?

Accepted Answer sarahsl415 114 views 1 comment 0 points Most recent by Katie Oswalt March 2
Is there an FAQ or link to documentation on the Expensify update process?

Answered Expensify_Admin_NY 14 views 1 comment 0 points Most recent by Nicole Mendonca February 28
Will international board members be able to use Expensify

Answered StephanieLee 25 views 1 comment 0 points Most recent by Kadie Alexander February 27
How do I see expenses for individual company cards?

System 6 views 2 comments 0 points Most recent by Mark Louis February 26
Report for Rejected Expenses

Brooklyn 26 views 3 comments 0 points Most recent by Ben Fitz February 25
Is there a way to do batch downloads of receipts?

Accepted Answer Kam 619 views 7 comments 1 point Most recent by jerome_morrow February 22
How do I move people from one policy to another? The old policy had very little control.

Answered Pattims 28 views 1 comment 0 points Most recent by Rachael Hopkins February 20
Response time from Concierge?

Answered ingridras 13 views 3 comments 0 points Most recent by April Bekkala February 20
Monthly Expense

MPeach 57 views 3 comments 0 points Most recent by Amanda DeWitt February 20
Can you assign an Expense to multiple categories?

Answered slewalt 117 views 9 comments 0 points Most recent by Ted Harris February 20
Where have all the Knowledge base articles gone?

Accepted Answer jbaxter 42 views 1 comment 1 point Most recent by Jenna Hay February 13
Where is my report???

Answered Mrichardson 19 views 1 comment 0 points Most recent by Cortney Ofstad February 12
Category Selection

Answered eschmeidler 13 views 1 comment 0 points Most recent by Lauren Schurr February 11
Option for annual payment

Answered Kel 16 views 1 comment 0 points Most recent by Maddy Lewis February 5
Report for Rejected Expenses

Answered Brooklyn 23 views 2 comments 0 points Most recent by Katie Oswalt February 4
Adding Payment Methods

Accepted Answer NKodali 31 views 4 comments 0 points Most recent by Ariel Green February 4
Netsuite Integration

Answered RonWR 99 views 1 comment 0 points Most recent by Maddy Lewis January 28
Is it possible for users to create credit card transaction when creating a manual report?

Accepted Answer Eric_P 18 views 1 comment 0 points Most recent by April Bekkala January 22
Juggling multiple clients

Answered TacoTime 17 views 1 comment 0 points Most recent by Alejandro Paz January 22
Create a new policy on my current Expensify?

Accepted Answer JasonTaylor 33 views 2 comments 0 points Most recent by JasonTaylor January 8
How to add Description while Import Transactions from File

Answered Irina_R 101 views 1 comment 2 points Most recent by Brigid Bello January 8
What’s the best practice to link receipts from travel mgmt co. to the charges from linked corp. card

Answered RHarris_Avant 11 views 1 comment 0 points Most recent by Conor Pendergrast December 2019
FAQ: Can I start fresh for 2020 with a blank account?

Zany Renney 29 views 0 comments 0 points Started by Zany Renney December 2019
How do I access receipts in the future if I cancel my Expensify subscription?

Accepted Answer PlatChem1129 205 views 1 comment 0 points Most recent by Brigid Bello November 2019
What is the best way to get a pdf copy of filtered expenses?

Answered rdp 24 views 4 comments 1 point Most recent by Jason Li November 2019
Expensify combines both merchant field and description field together and can not separate them

Answered Kevinli08 27 views 2 comments 0 points Most recent by evgeniya_a November 2019