How do the card holders edit the memo section that is imported into QBs?

SuzanneK Expensify Customer Posts: 33 Expensify Newcomer

When I imported an approved report into QBs, the memo section was a mess. This area need to be used in a specific way for our company. How do the individual card holders edit this area? And why is the name of the card holder no where in the cc ledger on QB's? More information that I need. Can anyone help? Thanks.