Confirmation on Billing

Hi,

Just wanting to make sure I understand Expensify.

Based on this: "We define any report action as activity. So within a given month, if a user's account has taken actions such as submitting a report, approving expenses, or issuing reimbursements, they’re considered an active user."

https://docs.expensify.com/guide-to-billing/understanding-policy-types-and-billing-options

It's still unclear to me if a user creates but doesn't submit a report if we are billed for that user?

Could someone please confirm?

Thanks!

Patrick

Best Answer

  • Aaron PlaatAaron Plaat Posts: 54 mod
    Accepted Answer

    Hi Patrick, I'd be glad to help clarify for you.

    At Expensify, we define an active user as anyone that has edited (created, submitted, approved, exported, etc.) expense data on a company policy.

    Thus, creating a report would qualify as billable activity. I hope this helps!

    Aaron

    Expensify Customer Success

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