We've identified an issue with our commercial card automated, background data sync system. The system has temporarily been turned off while we investigate a fix. You can still manually update your expense data by using the Update button in your personal Account Settings > Credit Card Import section.
Updates will be posted to our status page as soon as we have more details.
Check out the new Webinar category here! You'll find:
Confirmation on Billing
Just wanting to make sure I understand Expensify.
Based on this: "We define any report action as activity. So within a given month, if a user's account has taken actions such as submitting a report, approving expenses, or issuing reimbursements, they’re considered an active user."
It's still unclear to me if a user creates but doesn't submit a report if we are billed for that user?
Could someone please confirm?