Expensify Sync manager

Last week we updated our expensify to the sync manager, I did a test run to make sure that after days of trying to get this to work that it was working correctly.
Now I am trying to sync my Expensify with QB desktop and I keep getting errors. I do what it says and Edit the sync manager and save but it is still giving me errors. I have had one report pull over but am unable to find it in QB desktop??? Can somebody offer me help?

Steph

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