Can I request a Password Reset Email for employees as a Policy Admin?

Elbery Expensify Customer Posts: 1 Expensify Newcomer
edited March 2020 in Day to Day

I have 3 users who cannot access their Expensify accounts. They've attempted using the reset password feature more than once but haven't been able to gain access. Do we have the ability to manage passwords as Policy Admins? If not, how do we reset the passwords manually?


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