BarclayCard US - Imported Once?

shawng Expensify Customer Posts: 1 Expensify Newcomer

Hi Expensify Team-

I had set up my BarclayCard US to import once it was available. It appears that my expenses were imported once sometime during the Jan/Feb window. But now the application says it is not possible. Is there an update with the BarclayCard or should I be concerned that the connection was made once but not again? Any information you can provide would be greatly appreciated.


Best Answer

  • Sheena Trepanier
    Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,362 Expensify Team
    Answer ✓

    Hello @shawng - welcome! We have not released an update to the Barclay connection, however the block on the connection is due to the two-factor authentication that Barclay uses. If that two-factor is disabled for any reason, there is a chance the import could resume.

    We are working with Barclay to hopefully resolve this permanently, but it isn't a possibility at this time. If we have any news to share regarding the Barclay connection, we'll update this help page and release an announcement.