Can you please stop smartscanning option pleeese!

aaube
aaube Expensify Customer Posts: 1 Expensify Newcomer

Can you please stop smartscanning option pleeese!

Best Answer

  • Sheena Trepanier
    Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,362 Expensify Team
    Answer ✓

    Hi @aaube, thanks for posting.

    I'd love to know a bit more about the troubles you're having with SmartScan, if you wouldn't mind sharing a bit.

    In regard to SmartScan, you can stop a SmartScan and enter the expense details manually, by using the "Fill out details" button on the receipt. (below)

    Additionally, SmartScan is controlled in the Account Settings and can be disabled by logging into your account using a web browser. (below)

    Cheers!