We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short-term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward. Thank you for your patience and please accept our apologies in advance!
how to remove a receipt from a report?/User Cant Upload from Mobile App
We have a user who is having issues uploading receipts from mobile app when the expensify receipt is already there. We tested on a current report but attaching a receipt from the desktop and just grabbed a random image to upload, and then didn't save the transaction. Unfortunately it stayed even though we didn't save. Now we need to get that random image OFF and the expensify receipt back. Can we do that? How can you delete a receipt once it's been added incorrectly?
Also, when this user tries to upload a receipt from the mobile app, there is no plus sign to upload a new receipt if the expensify receipt is already there. See screenshot.