I emailed email@example.com yesterday morning 4/9. Since then I have replied back 4 times not getting any response. Is there an issue using SAML?
Unknown error during the SAML authentication process 'invalid_response'
Hi @caluorid - Expensify are recognising that their support is slow and are trying to address this. You can also you the chat room in Expensify itself.
Our Company uses SAML and we are not having problems.
Hi @caluorid - thanks for reaching out on the community. I'm unable to see any communications from your email, so I'm thinking you might be writing from a personal one here.
If you are, please let me know and I'll reach out for that email.
Yes, this is my personal email sorry for not explaining that. My work email is firstname.lastname@example.org.
Hi @caluorid - thanks for the info! I've reached out to you via email at that email address so we can discuss this further. Please keep your eyes open for an email from me!
Just an update - have redacted the email address for security reasons now that Sheena has been in touch.