Some of the reports have PDF attachments, some don't, why?

Best Answer

  • EByerEByer Posts: 29 ✭✭
    edited April 15 Accepted Answer

    Hi @emilyreppun,

    I've seen this happen in the past, as well. When a user is submitting their expense report, they have the option to select whether or not to attach a PDF copy of their report to the email (screen shot attached). The default is set so that this option is selected, so my best guess is some of your users are unselecting this box.

    Hope that helps!


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