How can I change the bank account that I use with Expensify

Dani

How can I change the bank account that I use with Expensify?

Not sure how to navigate this yet.

Ted Harris

Hello @Dani, thanks for posting to the community!

We'll have to pin down your exact issue quickly I think as we deal with so many different "bank account" specific queries! Are you having trouble with a Withdrawal or Deposit account linked from your Account Settings > Reimbursement settings?

Or could this possibly be an issue with your payment card linked from Account Settings > Billing

Finally, it might be linked to a card visible within Account Settings > Credit Card Import

For most non-generic issues, it's difficult for us to get into the weeds in this public forum (we don't want you to share your details with the whole world!) due to the sensitive and private nature of the information we request while doing so. Because of this, we ask that you reach out to [email protected] so we can troubleshoot your issue without putting your information at risk.

It's always worth checking out our Community Site for articles.
Deep Dive: Troubleshooting Credit Card issues in Expensify
How-to: Change the billing owner for your policy

Thanks!