"Export to Financial Force" gives an error
After 2 weeks of back and forth with multiple support people and no results, my last hope is to get an answer in here.
I am trying to Export an expense of an employee into Financial Force, and getting the error message below.
I was advised to check the Account in Salesforce and validate it. I did. It is valid (see the screenshot) but the error message in Expensify is still there.
I don't have any other validation rules on the Account in SF. I don't even have a field called credit terms. I am having difficulties understanding what exactly credit terms on the Account means in that error message.
I was also advised to complete our Billing info in Expensify coz we used a trial version. The trial got extended and I even signed up and provided credit card info, hoping I could complete the full process of exporting invoices into FFA. No luck there either.
I hope someone else had the same error and will be able to advise anything. Thank you very much!