We're experiencing abnormally high support volume that has created a backlog delaying our responsiveness. Please visit our status page for more details and to subscribe to updates.

Merge Domains

vladvlad Posts: 1Expensify Customer Expensify Newcomer
edited January 2019 in Advanced Admin Controls

Our company scriptdash, inc. recently renamed to alto. We now seem to have two company accounts. One for [email protected] and one for [email protected] Can we please merge these into a single account? Also can I speak to someone about outstanding invoices that I need to approve and pay?

Answers

  • Sheena TrepanierSheena Trepanier Posts: 2,140Expensify Success Coach - Admin Expensify Team

    Hi @vlad - Happy Friday! We have a great guide on merging accounts that you can find here. The guide goes over the steps to merge and important information to keep in mind.

    Essentially you'll want to log into the Expensify account using the email you want as the primary email, and navigate to the 'Account Settings > Account section > scroll down to merge accounts tool. (below)

    Cheers!

Sign In or Register to comment.