We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short-term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward. Thank you for your patience and please accept our apologies in advance! 

Error while Exporting to Quickbooks

JahmazingJahmazing Posts: 1 Expensify Newcomer

Greetings.

I'm coming up against an error when I try to export expenses over to quickbooks. error is as follows:-

QuickBooks Online returned the following results during export:

Jahson Expenses to 2018-05-26
ERROR
Required parameter Line.AccountBasedExpenseLineDetail.TaxCodeRef is missing in the request 

Not quite sure what I am doing wrong Tax code issue? not even sure where I would find that setting. >.<

Many thanks for your assistance folks.
Jahson

Answers

  • tylerzolltylerzoll Posts: 540 Expensify Pro

    @Jahmazing, how do you export your expense reports to QBO? Vendor Bill, Check, or Journal Entry? for Non reimbursable expenses, is it set up as Credit Card, Debit Card, or Vendor Bill?

    From that point, you should be able to see a tax code field on the record that you are trying to export as. For example, if you are exporting as a vendor bill, open the vendor bill screen and see if you have a tax code field there. If you do, that would be the one that you need to correct. Hope that helps if you haven't tried these steps already.

  • Sheena TrepanierSheena Trepanier Posts: 2,094 Expensify Success Coach

    @Jahmazing and other customers -- Please note this issue has been reported and escalated by our team. I'll update this thread once we've resolved this error, thanks so much!

  • Sheena TrepanierSheena Trepanier Posts: 2,094 Expensify Success Coach

    @Jahmazing - I wanted to update you that my team has rolled out a series of fixes for this issue over the last week or so and I was hoping you could let me know if you're still experiencing the same error?

    If not, hooray! But, if you are, I'd like to update my team and make sure we're getting every customer back up and running.

    Thanks!

Sign In or Register to comment.