Update: MasterCard has successfully resolved the issue with their commercial card systems. We're awaiting file deliveries now. For more information, please visit our status page.

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How do I open a closed report?

gillesgilles Posts: 1 Expensify Newcomer
edited January 29 in Day to Day

How do can I reopen a closed report?

Best Answer

  • Sheena TrepanierSheena Trepanier Posts: 1,655 Expensify Success Coach
    Accepted Answer

    Hi @gilles - I see you rejected the answer I provided, can you tell me a bit more about what didn't work out for you?

    I took a look at your account and saw you have some Closed reports from other submitters in your account as well as reports that are listed as "Not Shared" for the policy. Please note that you'll be unable to Reopen reports that belong to other submitters; additionally once a report's policy is listed as "Not Shared" it is locked completely to further changes. A report like this means that you no longer have access to the policy the report was initially Closed on.

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