How do can I reopen a closed report?
Hi @gilles - I see you rejected the answer I provided, can you tell me a bit more about what didn't work out for you?
I took a look at your account and saw you have some Closed reports from other submitters in your account as well as reports that are listed as "Not Shared" for the policy. Please note that you'll be unable to Reopen reports that belong to other submitters; additionally once a report's policy is listed as "Not Shared" it is locked completely to further changes. A report like this means that you no longer have access to the policy the report was initially Closed on.
Hello @gilles - welcome and great question!
To reopen a Closed report, you'll want to log into your account using a web browser and then click on the report from your Reports page.
Use the Reopen button to pull the report back into an Open state. (below)
How do you open a closed report from the app???
Hi @Amy123, you can only reopen a closed report from the web app. The mobile app is a handy on-the-go tool to assist you in doing your expenses, but it's the web app which has all the features!