My phone (android) updated and now expensify cant do decimal numbers when imputting amounts manually.
@SKN, thanks for bearing with us while we investigated this. Unfortunately, in this case, we have no way of fixing the issue since it stems from an Android update to your phone's software.
In the meantime, we encourage you to use the Google Keyboard. If possible, please install it from the Play Store and continue to install any updates to your phone software that are released.
Hi @skn, welcome to the Community and thanks for posting. Can you share with me the type of phone you have, as well as the version number of the Expensify app you're using?
Hi. I have a Samsung Galaxy and the Expensify version is 126.96.36.199
Hi @SKN , can you please check your phone settings and check it's using the default keyboard? Or GBoard?
Hi. Its all set as its suppose. This only happen when the phone updated. I have tried to re install as well. All i have is the numbers, the delte and the return buttons. The only way to post the amount is to do as fx 3 which automaticall become 3.00 and then go back and ise delete button to get rid of tje .00 and enter fx .50. Very cumbersome
Hmmm. I'd like to get our engineers to take a look at your mobile logs.
Here’s the flow to send us your app logs:
Once we have the logs, our engineers should be able to provide some insight into what’s going wrong. Keep me posted if you have any questions about the process!
Thank you! If we find anything for general public consumption I'll share it here, otherwise I'll contact you in reply to your message.
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