scanning stopped

bonnieplummerbonnieplummer Expensify Customer Posts: 1 Expensify Newcomer

hi ive signed up to unlimited, but it has sgopped smart scanning. Where is the button the start it again? Account getting deleted soon if I cant get it sorted please help


  • Ted HarrisTed Harris Expensify Success Coach - Admin Posts: 362 Expensify Team

    Hi @bonnieplummer, it looks like you managed to delete your account on June 18th so we're unable to look into this for you now I'm afraid! Regardless, I'd love to are you able to confirm how you created the Unlimited Subscription to see if I can reproduce the issue myself. Thanks so much for reaching out in the Community!

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