Connecting Amex Corporate Card with 'Manager' Amex Login

HWGCP Expensify Customer Posts: 2 Expensify Newcomer
edited March 2020 in Day to Day

We have an AMEX Business Account with multiple users. I am a manager on the account (full access rights), but not the Primary Cardholder. I cannot connect to Expensify using AMEX login credentials. AMEX tells me what they allow Primary Cardholders and Managers to have the same rights, and that Expensify is preventing a user with "manager" the same privileges as "primary cardholders." I can login with primary cardholder credentials in Expensify and see all the card members, but cannot do the same with manager credentials. Has anyone experienced this? If so, what is the solution, other than sharing user names and passwords?

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