Syncing issue

AEDeschaineAEDeschaine Posts: 1Expensify Customer Expensify Newcomer

My phone app stopped syncing with my computer. Can anyone offer any suggestions? I tried doing a manual sync on my phone but no success.

Answers

  • Sheena TrepanierSheena Trepanier Posts: 2,059Expensify Success Coach - Admin Expensify Success Coach

    Hi @AEDeschaine - The best tip for when this happens is to navigate to the iTune store for the iOS app or the Play store for the Android app, and ensure that you're using the most updated version of the Expensify app.

    If you are, a second step that is good to try is logging out and in on the mobile app and then trying to manually sync.

    Cheers!

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