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Expenses disappeared from both Open Report and Expense page

peggypeggy Expensify Customer Posts: 1 Expensify Newcomer
edited January 2019 in Day to Day

How do I get them back? I need these expenses to reappear so that I can get my end of month report submitted and reimbursed

Answers

  • Ted HarrisTed Harris Expensify Success Coach - Admin Posts: 362 Expensify Team
    edited March 31

    Hi @peggy - thanks for posting on the Community! It's great to have you here.

    Firstly, most often when expenses appear missing, they can be found by using Expense page filters - however, it's possible that these transactions were Unreported or Open and linked to a Company Card or CSV import. If either of these were removed from Expensify, the transactions linked to them would have been too. (We do show a big red message before this is done though, especially to avoid situations where this occurs!)

    Let us know if those seem to resolve your issue, otherwise, feel free to reject this answer and give us a bit more info about some missing expenses that we can dig into!

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