We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short-term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward. Thank you for your patience and please accept our apologies in advance!
Admin Webinar Q&A - 9 July 2018
With respect to best practice. Can I enter my managers receipts and approve the report?
If you need to enter your manager's receipts, we recommend that you look into our Copilot feature. This will allow you to log into your manager's account (via yours) and upload receipts on behalf of your manager. For more information, feel free to email [email protected]!
Can one person be a co-pilot for multiple people?
Yes, they can!
Is it possible to talk to a support person regarding setting up Expensify for the client?
Certainly! Please email the team at [email protected], and we'll be happy to assist! If you are an Expensify Approved! Accountant, ask about our Training webinars.
I would like to understand how Expensify interfaces with Gusto and QuickBooks. Thanks.
You can find out more about Gusto in our help docs. If you can't find what you need, please email the team at [email protected] and we’ll be able to assist with your enquiry specifically.
The company I work for has reimbursement occurring through Gusto and not Expensify. Wouldn't it be best to have it run through Expensify instead of through Gusto?
If you plan to reimburse via ACH, then Expensify can accommodate that within the app. If you'd like some tailored assistance for your company situation, please feel free to reach out to [email protected]!