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Personal Tags Being Overriden

juliaprydejuliapryde Posts: 1 Expensify Newcomer

I'm getting this message when trying to create new tags: Heads up! Your personal tags are currently being overridden by the '' policy tags.

How do I get around that?


  • Sheena TrepanierSheena Trepanier Posts: 1,651 Expensify Success Coach

    Hi @juliapryde - This message typically means you're a member of a policy that is currently set as the active policy for your account. I would recommend taking a look at your Admin page, located at the bottom of the left-hand menu in your account.

    You will see that you currently own a Team policy, which is set as your active policy and the reason your tags are overridden.

    If you do not need the policy I'd recommend deleting it and downgrading back to a free account. When you delete the policy, your tags located in your Account Settings will automatically become the account default once again.

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