reviewing expense for reimburement - missing reimbursement amount

Kelliep

I am finding that when reviewing reimbursable expenses, the reimbursement field is missing in some reports. is this a bug or do we have some setting wrong! for example, the attached image is ready to be reimbursed, but it doesn't confirm the reimbursement amount. Help?

Sheena Trepanier

Hi @kelliep, welcome to the Community and thanks for posting. Just a heads up, your image did not come across but that is okay.

We will only show a breakout of the reimbursable total if the entire report isn't reimbursable. This means that if all the expenses on the report are reimbursable, the total of the report is the reimbursable total. If the report contains multiple types of expenses; non-reimbursable, reimbursable, billable, then we will show a breakdown of the type totals on the report. (Below are some examples)

Kelliep

Okay, thanks for the explanation. This makes sense I guess, however the consistency in reporting (always showing the reimbursable amount in red) would be super straight forward. this was confusing for some of my managers & I had no explanation. Thanks again.

Sheena Trepanier

Thanks for the feedback, I can see how that would make reviewing reports very straight-forward. I know we have some improvements to this area coming down the pipeline, so keep your eyes on our Product Updates category for new improvements.