Void payment?

MakaiHR Expensify Customer Posts: 2 Expensify Newcomer

I mistakenly manually reimbursed a batch of expense reports. Can I void the payment and re-disburse as an ACH?

Best Answers


  • Rachael Hopkins
    Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify Team

    Hi @MakaiHR Welcome to the Expensify Community!

    When you say manually reimbursed, do you mean you marked them as Reimbursed when they are not, or do you mean you manually triggered the ACH reimbursement within Expensify, or that you manually paid them via your online banking portal?

    If you manually marked as reimbursed, you can unapprove and then submit and approve again to restart the process. :)