Void payment?
MakaiHR
Expensify Customer Posts: 2 Expensify Newcomer
in Day to Day
I mistakenly manually reimbursed a batch of expense reports. Can I void the payment and re-disburse as an ACH?
Best Answers
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Hi sorry for the late reply. Yes within expensify instead of authorizing the ACH, I mistakenly clicked the manually reimburse. Thanks for the clarification.
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Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify Team@MakaiHR Woohoo! That's far better than accidentally reimbursing! Easily fixable.
Answers
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Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify Team
Hi @MakaiHR Welcome to the Expensify Community!
When you say manually reimbursed, do you mean you marked them as Reimbursed when they are not, or do you mean you manually triggered the ACH reimbursement within Expensify, or that you manually paid them via your online banking portal?
If you manually marked as reimbursed, you can unapprove and then submit and approve again to restart the process.
