I can no longer take pictures of receipts with expensify app. When I point phone camera at receipt all I see a black screen. The regular camera on the phone works fine.
Hi @cdohrwardt, it looks like we're testing a fix now! It should be sorted in our next release! We'll update you as soon as that's released.
Hi @gabesyfi3 Welcome to the Expensify Community!
Thanks for posting about this - it looks like it's a pretty recent issue, but our mobile team are aware and are working on a fix at the moment. I'll update you in here when I know more.
For the time being, I recommend you use your camera and then add from gallery when smartscanning.
Has this been fixed yet???
Still not working.
Hi All - I do have an update - this has been remedied and will be fixed in the next mobile app update which is due out soon.
Has this up date been released yet? My camera is still black when added a receipt.
Nothing yet?....I have uninstalled and reinstalled the app twice now and still have the same issue.
Mine does not show all black as you all speak of. It just will not snap the picture no matter how many times i hit the blue capture button. Any one else still having issues?
same issue for me, black screen everytime I want to do a smart scan
@Kerring_Bookkeeping1 @SuperDave @jimmyjr731 @alexdeeco - this should have been fixed in the last update, so please can you: