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Expense reports not syncing with QBO

VFAKathyVFAKathy Posts: 8 Expensify Newcomer

I have numerous reports for which the ACH synced with QBO, but the expense report did not. Is there a way to export the reports that have not yet synced with QBO? Why would the ACH payments sync, but the expense reports not sync. FYI we turned off auto-sync for a few weeks while we made changes to our chart of accounts. I wonder if this is when the reports didn't sync despite the fact that we manually synced them. I see that there is an option called "Sync Reimbursed Reports" which is turned off. Should this feature be turned on? The process was working fine until we turned off auto-sync for this time period.

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