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Why Can't change which report an expense is associated with? the option is blocked?

caricaldwellcaricaldwell Posts: 1 Expensify Newcomer

The report says processing but i never submitted it and now seems locked and i can't move the expense from being associated with a report its not part of. Please help!

Answers

  • Sheena TrepanierSheena Trepanier Posts: 2,047 Expensify Success Coach

    Hello @caricaldwell, welcome to the Community. Typically the policy selection on a report is locked once the report is in a submitted state; Processing, Approved, Reimbursed, or Closed.

    If you open your report and there is an option to Retract or Reopen it, that will pull it back into a state in which you can edit the policy selection. If you don't see these options, please let me know the report ID of the report in question and I'll take a closer look.

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