How do I gain access to an account of an employee that is no longer with the company?

kdussaman
kdussaman Expensify Customer Posts: 2 Expensify Newcomer
in Day to Day

I have an employee who is no longer with the company and he has transactions in a closed report that I need to process....how do I gain access to his account and reports?

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  • [Deleted User]
    [Deleted User] Posts: 34 Expensify Team
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    Was this employee using a company email address? If so, I recommend having your IT department gain access to your old email account and then submit a password reset from the Expensify login page to gain access to the Expensify account.

    Once your IT team gains access to the account you will be able to complete the necessary actions, such as complete/send any final transactions/reports or delete account information.

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