How do I gain access to an account of an employee that is no longer with the company?

kdussaman Expensify Customer Posts: 2 Expensify Newcomer

I have an employee who is no longer with the company and he has transactions in a closed report that I need to do I gain access to his account and reports?

Best Answer

  • [Deleted User]
    [Deleted User] Posts: 34 Expensify Team
    Answer ✓

    Was this employee using a company email address? If so, I recommend having your IT department gain access to your old email account and then submit a password reset from the Expensify login page to gain access to the Expensify account.

    Once your IT team gains access to the account you will be able to complete the necessary actions, such as complete/send any final transactions/reports or delete account information.