Expenses syncing to the wrong subsidiary in NetSuite One World
I work for a company that's using NetSuite One World and we have four subs in different parts of the world. Our Expensify is set up to have a policy for each sub (e.g USA policy synced to USA NetSuite USA subsidiary, Kenya policy synced to NetSuite USA subsidiary, etc.), very basic, not that much complexity involved...
BUT, I keep getting sync issues when syncing over a non-reimbursable expense report in our Mexico subsidiary. It's giving me an error that says
"The payable category/account "X" does not exist in NetSuite"
The X is a bank account in our GL that is 1. not even related to the Mexico subsidiary (it's an account tied to our USA sub) 2. not shown ANYWHERE in the settings for the Mexico subsidiary because again, it's not associated with that subsidiary - so I'm not really sure what's going on and help@expensify has been no help.