We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short-term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward. Thank you for your patience and please accept our apologies in advance!
The app is loosing my receipts on IOS
I travel a lot internationally and rely heavily on expensify to track my receipts. I have made it my habit to take a picture immediately, so I don't have to hold on to bits of paper. As of a week ago the app is forgetting my receipts: I snap the picture, it says "Uploading..." and when I check again at the end of the day the receipt is gone without a trace. Since the app does not save the image on the phone, there seems to be no way of getting them back. They are lost. Do others have this problem? What is the solution? Is the image stored somewhere in the app where I can get at it again?