Are you receiving SNAP/EBT benefits? The Expensify.org/SNAP-VAX campaign is live and accepting new members. Learn more about receiving $50 for submitting a SNAP receipt and $50 for getting your COVID-19 vaccine here and join today!

Expensify did not sync with QBO

HVB
HVB Expensify Customer Posts: 1 Expensify Newcomer

I have some transactions that did not come over to QBO. Is there a way to correct that?

Answers

  • Isabela Stisser
    Isabela Stisser Expensify Team Posts: 190 Expensify Team

    Hey @HVB, thanks for posting to the Community!

    In the Report History & Comments section of the report, there will be a link that says View Non-Reimbursable Expenses or View Reimbursable Expenses next to the export entry. Clicking that link should take you directly to where these expenses have been exported in your accounting software.

    Could you give that a try to see if you can locate the expenses?

    If you are still unable to find the expenses in QuickBooks Online, can you please send me the Report ID so I can take a closer look at this for you? Report IDs are unique numbers that can be found on the top left-hand side of each report.

    Thanks!