Concierge failing to auto-sync
Hi, I have recently started to get notifications from Concierge about an error while auto-syncing.
The error that I get is:
"We were unable to set [xx] as the exporter of your policy connection because they are not currently set as an admin.
Once you manually resolve these errors, auto-sync should resume"
Where xx is my admin email account used.
What I don't understand is where is this setting? Is it in QuickBooks or is it in Expensify?
I have looked in Expensify in my policy and this account is set up as Policy admin and it is the account that is used to login to my QuickBooks. I can't see where else I have something not set up as admin.
So I am a bit baffled as to how and where I am supposed to set this manually.