Approved Reports for Reimbursements

PegsPegs Posts: 5Expensify Customer Expensify Newcomer

I am not getting notification of approved reports for reimbursements. Reimbursements are done manually. Without notifications, I often miss reimbursing reports until employee advises they are waiting - I used to get an email stating they were waiting for reimbursement. Has something change? Is there a setting I should be considering.

Answers

  • Sheena TrepanierSheena Trepanier Posts: 1,916Expensify Success Coach - Admin Expensify Success Coach

    Hi @Pegs, can you share with me the report ID of a report you expected to get a notification for but didn't? Typically as long as you're set as the default reimburser in the Policy > Reimbursement tab, you should receive a notification, but I want to confirm with a real-life example since you appear to be set up correctly.

    Thanks!

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