We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short-term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward. Thank you for your patience and please accept our apologies in advance!
Postponing sunsetting Statement Reporting to next year
You’ve shared your feedback and we’ve listened. You helped us identify a few pain points that we would like to address, and so we've decided to push back sunsetting Statement Reporting until next year.
We believe the current solution of combining Scheduled Submit with the Reconciliation Dashboard works well for two types of customers: smaller companies, or larger companies that are not heavy users of company cards. For those that don't fall into either group, this solution might not be great as it may lead to a partial offset of reports, which can be hard to manage when dealing with several cardholders.
While we internally discuss the product changes necessary in order to make this process better for you, we have a few competing priorities that are keeping us from focusing 100% on this. In order to give us enough time to think about this product change so that it represents an improvement in your process, we have decided to push sunsetting Statement Reporting to the end of Q2 2019.
Thank you so much for providing all the valuable feedback on your reconciling processes and helping us make this decision! We’ll let you know as soon as we have any updates