How can I approve an expense that is over the max expense amount?

julieann Expensify Customer Posts: 4 Expensify Newcomer

We have a legitimate expense that was paid but is over the max expense amount? Employee can't submit the report and I can't approve the payment. So how do we resolve the red flag?


  • Sheena Trepanier
    Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,362 Expensify Team

    Hi @julieann, welcome to the Community! The employee should be able to submit the report regardless because you're not strictly enforcing policy rules at this time.

    When they try to submit the report the employee should receive a warning letting them know that they have violations that are not resolved. They can choose to submit the report anyway. Another option would be for a policy admin to submit the report on the employee's behalf; this action would be logged in the History and Comment section of the report.

    Is the employee receiving an error message or a hard stop when trying to submit the report?