Can't find old Expensify billing receipts

Jennifer_Chien Expensify Customer Posts: 1 Expensify Newcomer
edited January 2019 in Day to Day

I took over as a policy admin, and when I look at the billing history, I only see invoices from when I started. How would I find copies of past invoices from Expensify prior to when I took over the policy?


  • Rachael Hopkins
    Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify Team

    Hi @Jennifer_Chien Welcome to the Expensify Community!

    If your previous admin did not save these somewhere in your accounting system, you'll need to access their Expensify account to get them.

    If the Expensify account has not been completely deleted, your IT team should be able to give you access to that person's email inbox so that you can reset their Expensify password and access the account.

    Feel free to come back to me if you have any further queries about this.