Has anyone else had expense categories disappear?

Tman Expensify Customer Posts: 1

I can only see the default categories on my account now and not my customer corporate categories. Does anyone know how to remedy that?

Best Answer

  • Ben Fitz
    Ben Fitz Expensify Team, Expensify Student Ambassador Posts: 117 Expensify Team
    Answer ✓

    Hey @Tman! Welcome to the Expensify Community :blush:

    The list of displayed categories and tags is dependent on the selected policy. Can you confirm that you are defaulted to the correct policy on both web and mobile? You can check this by clicking on your user icon in the top left corner or by looking for the green checkmark next to the default policy via the Policies page.

    Hope this helps! If you're still unable to get the correct categories showing, let us know!