Update: MasterCard has successfully resolved the issue with their commercial card systems. We're awaiting file deliveries now. For more information, please visit our status page.

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Adding personal bank information

kfooskfoos Posts: 3 Expensify Newcomer

I am the admin for our policy. I have seen answers to how to find your banking information when you are using a credit card. We use Expensify to reimburse employees for expenses...these reimbursements go to their personal bank account. One of them has a local bank that does not show up. How can I add his information?

Answers

  • Sheena TrepanierSheena Trepanier Posts: 1,655 Expensify Success Coach

    Hi @kfoos, if an employee is adding their deposit account and their bank does not show up in the list, they can choose to enter the bank by sharing their account and routing number instead. (Below)

    This option is protected and secure, but suitable for smaller banks that do not show up in the list of available banks to log into.

    I hope this helps but let me know if you run into other questions!

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