Delete unwanted documents/receipts
Is there a way to delete unwanted documents/receipts that show up in the attach receipts popup window?
Answers
-
Hi @gsampson, thanks for posting to the Community! Yes, you can detach a receipt from expenses that are listed as Open. You can simply open the expense on your Expenses page and click on the detach receipt option:
For documents, you can detach them from reports if they're listed as Open as well, by opening the report and scrolling down to the Documents section.
Let me know if you have questions and I will be happy to help!
-
Hi, I was referring to a different window in expensify that looks like this:
I'd like to delete these so they don't show up in the list.
-
Hey @gsampson, can you please send along the report ID where those expenses are added to?
-
That is the problem. They aren't in a report and aren't needed. They ended up there after deleting them from a report but there doesn't seem to be a way to delete them for good.
-
@gsampson FOUND IT! I had the same problem. When you're in the main Expenses tab, there's a pull down where you can select "Documents". Your receipts will show up there - then you can click the box to select, and hit the trash can. I hope that makes sense.
-
Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,364 Expensify Team -
Under MelMik comment - what happens if you don't have a trash can in that view?
NM - I found out that you can't "select all", but rather have to "select all on page". In the former, no trash can appears, but it does if you just "select all on page".
Great comment - been trying to figure out how to delete this stuff for years.
-
Writing now in Feb 2022 and this still looks unanswered. I can find old documents by using the SEARCH function and filtering for DOCUMENTS, but there is no trash can or "delete" option once I have selected them individually or checked the box to select them.
Please tell us how to delete unwanted receipts, which include "SmartScans" that failed. Thank you.
-
Hi @JimKoulias
If these are unreported documents, you can select them individually, or select all and the trash can should appear to delete and move them to your deleted folder. If you are not seeing this, please reach out to co[email protected] so we can help you dig further. Thank you!
-
If I have deleted a receipt, how can I have it PERMANENTLY deleted...as in never seen again? I'm not cool with my dinner receipt from 2014 still being posted on your servers
-
@CStuff, please reach out to [email protected]. Our support team can review your inquiry in more detail.
