People on Policy cannot use Expensify once signed in
I have multiple people on a couple different policies that literally cannot use Expensify at all. The users have all created an account and they can log in to Expensify, but once they click anything on the Expensify web page or try to navigate anywhere within Expensify, they instantly receive an error message (see attachment) and then a forced logout occurs. Some users have not been able to use Expensify in over a month and Expensify has not been able to provide a resolution within the last month. According to Expensify, the issue is related to the third party "CloudFare" and they cannot provide an estimate on when it will be fixed.
Has anyone encountered a similar issue? There has to be a reason why it is only happening to a select few users. Any information would be appreciated! One of these clients is days away from leaving Expensify!