Will I lose my past reports if I downgrade to a free account?
Hi. I'm not sure how I got moved to a paid account. It's only me using it tracking my expenses and mileage and exporting reports. Is this possible to continue to do with a free account?
I found how you can downgrade, but when I went to do it this message came up:
Permanently Delete Policies?
Downgrading to a free account will permanently delete all of the policies you own. This action is irreversible.
Are you sure you want to downgrade your account?
Which of course concerns me, since I have a lot of expenses and mileage already input into the system. Can someone please advise?
Answers
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@TeresaM Hi there!
Not to worry, while downgrading to a free account will delete your policy and your policy settings, all of your submitted report history will remain intact in your account for you to access.
Once you downgrade to a free account/delete your policy, all of your reports will show on a policy called (not shared).
I hope that clears things up!
