Will I lose my past reports if I downgrade to a free account?

TeresaM Expensify Customer Posts: 1 Expensify Newcomer

Hi. I'm not sure how I got moved to a paid account. It's only me using it tracking my expenses and mileage and exporting reports. Is this possible to continue to do with a free account?

I found how you can downgrade, but when I went to do it this message came up:

Permanently Delete Policies?

Downgrading to a free account will permanently delete all of the policies you own. This action is irreversible.

Are you sure you want to downgrade your account?

Which of course concerns me, since I have a lot of expenses and mileage already input into the system. Can someone please advise?


  • Maddy Lewis
    Maddy Lewis Expensify Team, Expensify Student Ambassador Posts: 120 Expensify Team

    @TeresaM Hi there!

    Not to worry, while downgrading to a free account will delete your policy and your policy settings, all of your submitted report history will remain intact in your account for you to access.

    Once you downgrade to a free account/delete your policy, all of your reports will show on a policy called (not shared).

    I hope that clears things up!