Oops! Expense sync failed - iPhone 8

bobhermansenbobhermansen Posts: 1Expensify Customer

Expensify will not save my receipt photos and gives me the Oops! Expense sync failed error. I use an iPhone 8


  • RachCHopkinsRachCHopkins Posts: 932Expensify Success Coach - Admin Expensify Success Coach

    Hi @bobhermansen Welcome to the Expensify Community!

    Can I get you to reach out to the Expensify support team about this? There are logs on your phone which will help us investigate.

    If you can reach out via your mobile app, by tapping on the little speech bubble on the top right, that should send us your phone's logs at the same time as reporting the issue.

    My first questions would be, does it happen everywhere or just on a certain network? Can you upload via mobile data?

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