Change request - please add ability to remove incorrect receipts

JulieannPinaJulieannPina Posts: 11 Expensify Newcomer

Please add the ability to remove incorrect receipts. Sometimes my users choose the wrong one, and don't notice. And then they go off traveling. While traveling, they can easily forward the right email to '[email protected]'. But if the wrong receipt is already taking the slot, then the new receipt does not get processed and added. So I need to be able to remove that accidental receipt, in order to allow the card holders to do the rest of correcting their mistake.

Thank you

0 votes

Gathering use cases · Last Updated


  • Nicole TrepanierNicole Trepanier Posts: 361 Expensify Success Coach

    Hi @JulieannPina! I see that you created a new post with a detailed title and that's super helpful for users searching. I'm going to paste my response here as well:

    If the wrong receipt is attached to an expense, the employee is able to open the expense on the website and click detach to remove it. Admin's aren't able to do this for users.

  • JulieannPinaJulieannPina Posts: 11 Expensify Newcomer

    The purpose of this post is to request a feature change.

    The current procedure isn't always available. In our organization, our card holders are away from their desks for long stretches of time. Although the mobile app is great for facilitating their day to day tasks in Expensify, they are not willing to do a task like this on their phones. So I need a different way to get that job done.

    Please add an ability for the admin to remove a receipt that is added in error. Not only by replacing it, but also by just leaving the space empty when necessary.

    Thank you

  • Nicole TrepanierNicole Trepanier Posts: 361 Expensify Success Coach

    @JulieannPina Thanks for clarifying! I'm going to go ahead and make this an Idea post so users can vote on it.

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