When did you stop providing any support and start arbitrarily changing pricing plans?
I have been a relatively happy Expensify customer. My last credit card bill showed a 200% increase in the price I am automatically being billed. I don't think I have changed anything in my settings, and my plans show an individual subscription. I wouldn't be so worried, except no one replies to my support chat questions. Can someone please help me or do I need to cancel my subscription and count Expensify as another failed SaaS now keeping the lights on by slamming customer bills?