Expenses not showing up

Cb4Cb4 Posts: 1Expensify Customer

I have entered expenses under a policy for me, but not my company. When I change to the company policy, the report then shows no expenses listed to submit. For with policy, when I go to add an expense to that report, the expenses are listed there but I can’t submit and when it closes, I am back to the original problem please assist

Answers

  • Sophie_ExpensifySophie_Expensify Posts: 45Expensify Customer, Expensify Success Coach Expensify Success Coach

    Hi @Cb4! It sounds like you might have submitted your expenses on your personal policy, rather than your company policy but in order for me to help troubleshoot further, I'll need you to write into [email protected] so we can take a deeper look!

    Just have the Report ID of the expense report handy and confirmation of the policy you need to submit the expenses on and we can take it from there!

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