Everything is billable in Quickbooks, even when it isn't
Lately, everything I export to QuickBooks (desktop) is coming across as billable, even when it is not marked as billable.
We have the policy default set to "billable", but the user can uncheck the box for something that is not billable. This has worked in the past with no problem (I think - I'm still new to this). Just to check, I tried changing the default to "non-billable" before exporting and it didn't make a difference: exported expenses still all came across as billable.
I tried re-syncing the policy, but it didn't help.