Expensify contact

I am in the midst of a Fraud investigation on one of our former employees and I need a report from Expensify immediately but Concierge has given me the run around for days.
How do I get someone on the phone?????
Answers
-
Hi @JessieD. Happy to help! Are you looking for a report of all of this user's expenses?
-
I need a report of the who/what/when and ip address if possible of the merchant name changes in someones report
-
@JessieD Our engineering team should be able to pull any changes to merchants as the original data is stored for each expenses. It isn't a quick process though. I'm not sure about being able to see who made the change or the IP address. Concierge would need to create an engineering request as this isn't something we can do on the Community. If you want to mention this comment in your concierge thread, that should help move things along.