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FAQ: Can I disable SmartScan?

Sheena TrepanierSheena Trepanier Expensify Success Coach - Admin Posts: 1,324 Expensify Team

For users on Track, Submit and Collect policies, you can disable SmartScan in your account settings.

Disabling SmartScan

  1. Log into your account using your preferred web browser,
  2. Head to your Settings > Your Account > Preferences > SmartScanning page,
  3. Click the green toggle to disable the feature.

Please note: SmartScan is enabled for all Control plan policies to facilitate the Concierge Receipt Audit feature. You cannot disable SmartScan when defaulted to a Control policy.

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