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How-to: Set up a currency conversion surcharge

Katie OswaltKatie Oswalt Expensify Success Coach - Admin Posts: 146 Expensify Team
edited December 2019 in How-to Docs

If you use a credit card with Expensify, you may notice that your credit card often uses a different exchange rate than we use.

When converting an expense from one currency to another, we look up the average bid and ask rate on the date the expense occurred using Open Exchange Rates.  This is the rate that we use to convert your expenses to your policy's currency.

So how do you get around this? You can set a currency surcharge in your account to cushion the expense.

To specify a cash conversion surcharge:

  • Go to  Settings > Policies > [Individual Policy Name] > Reports and look for the “Cash Conversion Surcharge” field to set a rate. This surcharge will be applied to any new expenses that does not match the current output currency. (In other words, any currency other than the policy's currency, or the personal output currency for those expenses off-policy.)


  • Expenses that have the surcharge applied will have a notation as shown below:

Important notes: The surcharge is applied on a personal account basis, so this will need to be set in your personal policy settings.

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